019A-06C
Perform one of the following solutions according to the cause.
<Cause 1> Appropriate paper is not being used.
Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"
<Cause 2> Depending on the paper type or the operating environment (especially in a high-
humidity environment), residual images may appear.
Solution 1
Perform the following procedure in the printer driver.
1. Display the [Paper Source] sheet.
2. Change the [Paper Type] setting as follows.
<Current Setting> <Changed Setting>
[Plain Paper] ĺ [Plain Paper L]
[Plain Paper H] ĺ [Plain Paper]
[Heavy Paper 1] ĺ [Plain Paper H]
[Heavy Paper 2] ĺ [Heavy Paper 1]
[Envelope H] ĺ [Envelope]
[Coated Paper 2] ĺ [Coated Paper 1]
[Coated Paper 3] ĺ [Coated Paper 2]
If you change the settings, the toner may not fix onto paper well, and the printing may come out
faint.
Solution 2
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Advanced Settings].
3. Set [Special Print Mode] to [Special Settings C3].
If the problem is not improved, specify [Special Settings D2].
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the
described problems occur.
If you specify [Special Settings D2], printing speed drops.
Residual Images Appear on Non-printed Areas
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