CHAPTER 1
Your phone
• Cisco Wireless Phone 840 and 860, on page 1
• Feature support, on page 5
• New and changed information, on page 5
• Getting started, on page 12
• Self Care portal, on page 15
• Hardware, buttons, screen, and apps, on page 15
• Software updates, on page 32
• Care of your phone, on page 32
• More help and information, on page 37
Cisco Wireless Phone 840 and 860
The Cisco Wireless Phone 840 and 860 are wireless smartphones. These phones provide voice communication
over your organization's wireless network using Cisco Unified Communications Manager and access points
(APs). They work within the Wi-Fi range set by your organization.
Like other devices powered by Android, your phone is app-driven, not menu-driven. You tap icons to open
applications. Your phone may include several different Cisco apps that allow you to:
• Place and receive phone calls.
• Put calls on hold.
• Transfer calls.
• Have conference calls.
• Forward your calls.
• Monitor your phone battery life.
• Customize your phone buttons.
• If configured, provide emergency safety features such as alarms and motion monitoring.
• If configured, send group broadcasts.
Cisco Wireless Phone 840 and 860 User Guide
1
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