• From another phone that is eligible to pick up the parked call, use the Cisco Phone app to dial the
call park extension number.
Transfer a call to another person
During an active call, you may want to transfer the caller to someone else. When you transfer a call to someone
else, it automatically puts the original call on hold.
If the call transfers successfully, meaning the other person answers the call:
• The original call connects to the other person, without you.
• You’re dropped from the call automatically and go back to the screen that you were on before the original
call.
If the call doesn’t transfer successfully, the first call is still on hold.
To consult with the transferee before handing off the call, or to introduce the two parties, follow the steps to
create a conference call.
Note
Procedure
Step 1 From the active call screen, tap More .
Step 2 Tap Transfer to number .
Step 3 Enter the number to call or select an entry from your recent Calls.
Step 4 Tap Transfer .
Call recording
Call recording allows you to record a voice conversation over a phone. Call recording behaves the same as
other Cisco IP phones and recordings are saved to the Dubber. Currently call recording is only supported
when your phone is registered to WebEx.
There are three modes for call recording. There is the always record option , never record option, on-demand
option. Also with or without announcements.
• Always—Records every incoming and outgoing call.
• Never—Records no call.
• On Demand—Allows you tomanually record phone calls at any time with the press of a button.
Cisco Wireless Phone 840 and 860 User Guide
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Cisco Phone app
Transfer a call to another person
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