If your phone has multiple lines, the incoming call notification displays the caller and which line they are
calling.
Note
Procedure
Do one of the following actions:
• From an incoming call screen, swipe Answer/Call to the right.
• From an incoming call notification, tap Answer.
Decline a call
If you don't want to answer an incoming call, you can decline the call. Declined calls appear in the missed
calls log, and go to voicemail, if configured.
Procedure
Do one of the following:
• From an incoming call screen, swipe Decline to the left.
• From an incoming call notification, tap Decline.
Ignore a call
If you’re too busy to answer or decline an incoming call, you can simply ignore the call. Ignored calls appear
in the missed calls log, and, if configured, go to voicemail.
If you swipe up to ignore an incoming call notification, new heads up notifications don't appear for several
minutes. To avoid this scenario, use the Answer or Decline option.
Note
Procedure
Ignore the incoming call screen or notification.
Cisco Wireless Phone 840 and 860 User Guide
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Cisco Phone app
Decline a call