Make multiple calls
If permitted in your organization, you can have up to four calls on your phone line. However, only one call
can be active at once, with the other calls on hold. When you add a call from an active call, the active call is
automatically held.
Procedure
Step 1 While in an active call, tap More .
Step 2 Tap Add call .
Step 3 Use any method to populate the keypad dialer for a call to the target party.
Step 4 Tap Answer/Call .
Access other apps during an active call
You may want to do something else on your phone while in an active call. For instance, if available, you
might want to check your calendar or email or browse for an address. You can do any of these activities and
continue the conversation with your active call.
Procedure
Step 1 Navigate away from the active call screen.
Step 2 Access and use the desired app.
Step 3 To return to the active call screen, do one of the following:
• Swipe down on the status bar and tap the active call notification.
• Access the Cisco Phone app and tap the green active call notification bar.
Related Topics
Navigation control, on page 31
Turn on call forward
You can use call forward to redirect calls to another number. When enabled, the call forward feature routes
all your incoming calls to a different number and your phone doesn’t ring at all. A call forward notification
appears in the line label when call forward is on.
The call server tracks the call forwarding status of your extension. Therefore, call forward works even if your
phone is off or out of range.
Cisco Wireless Phone 840 and 860 User Guide
64
Cisco Phone app
Make multiple calls
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