Cisco 8800 Series - Search for a Contact in Your Broadsoft Directory

Search for a Contact in Your BroadSoft Directory
Before you begin
• Your administrator enables the BroadSoft XSI services.
• Your administrator enables the BroadSoft directories and sets up the directories properly.
• Your administrator enables the Browse Mode for the directories.
When this mode is enabled, a preload operation will start automatically to retrieve all the contacts from
the directory.
Procedure
Step 1 Press Contacts .
Step 2 Press Category, if it displays on the phone. Otherwise, skip the step.
Step 3 Select a BroadSoft directory. The default names are:
• Enterprise
• Group
• Personal
• Enterprise Common
• Group Common
When your administrator disables the directory individual mode, the phone only displays BroadSoft
directory.
Note
After you enter the directory, wait until the preload operation is complete. You can press Cancel to stop the
preload operation.
Step 4 Press Option, then select Search.
If your administrator disables the directory browse mode, you can find the Search softkey displayed on the
phone instead.
Step 5 Select a search criteria.
• In BroadSoft Enterprise or Group directory, search a contact by Last Name, First Name, User ID, Number,
Extension, Mobile phone, Department, or Email address.
• In BroadSoft Enterprise Common, Group Common, or Personal directory, search a contact by Name or
Number.
Step 6 Enter your search criteria, and press Search.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Contacts
Search for a Contact in Your BroadSoft Directory