Check Your Personal New Voice Messages
To find out if you have new voicemail messages, look for one of these signs:
• The light strip on your handset is solid red.
• The number of missed calls and voicemail messages is displayed on your screen. If you have more than
99 new messages, a plus (+) sign is displayed.
• An exclamation mark (!) indicates urgent voicemail messages.
You will also hear a stutter tone played from your handset, headset, or speakerphone when you use a phone
line. This stutter tone is line-specific. You only hear it when you use a line that has voice messages.
Access Your Personal Voicemail
Procedure
Step 1 Press Messages .
Step 2 Follow the voice prompts.
For details on voicemail features and PIN rules, see Set up and manage your voicemail.
Note
Access Your Personal Audio Voicemail
Depending upon how your administrator has set up your phone, you can retrieve your personal voicemail
without viewing a list of messages. This option is useful if you prefer a list of voicemail messages, but you
occasionally access your messages without the visual prompts.
Procedure
Step 1 In the screen, press the Audio softkey.
Step 2 When prompted, enter your voicemail credentials.
Phone Behavior with Voicemail Setting
This table lists the phone behavior in various scenarios when the Handset LED Alert field in the Configuration
Utility is set to Voicemail.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
108
Voicemail
Check Your Personal New Voice Messages
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