Cisco SPA 501G Administration Guide

Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Features
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide 52
3
where softkeyname is the name of the key and position is where the key is
displayed on the phone screen. Positions are numbered, with position one
displayed on the lower left of the screen, followed by positions two through four.
Additional positions are accessed by pressing the right arrow key on the phone. If
no position is given for a softkey, the key will “float” and appears in the first
available empty position on the screen.
NOTE On the Cisco SPA 525G, in the Off Hook State, the More softkey is fixed in position
4 and cannot be changed.
The table below lists each softkey and the phone state under which the softkey
displays. You can have a maximum of 16 softkeys for each call state field.
Keyword Key Label Definition Available Phone
States
acd_login Login Logs user in to Automatic Call
Distribution (ACD).
Idle
acd_logout Logout Logs user out of ACD. Idle
alpha Alpha Enter alphabetic characters in a
data entry field.
Off-Hook, Dialing
Input
answer Answer Answers an incoming call. Ringing
avail Avail Denotes that a user who is logged
in to an ACD server has set his
status as available.
Idle
barge Barge Allows another user to interrupt a
shared call.
Shared-Active,
Shared-Held
bxfer BlindXfer/
bxfer
Performs a blind call transfer
(transfers a call without speaking
to the party to whom the call is
transferred). Requires that Blind
Xfer Serv is enabled.
Connected,
Connected
cancel Cancel Cancels a call (for example, when
conferencing a call and the
second party is not answering).
Dialing Input

Cisco SPA 501G Specifications

General

Brand	Cisco
Model	SPA 501G
Category	IP Phone
Language	English