Codec Tieline Gateway - Page 87

87
© Tieline Research Pty. Ltd. 2021
Gateway and Gateway 4 Manual v1.2
Help Panels
Support Panel
Feature
Description
1
Close button
Click to close the panel.
2
User manual link
Click to open the codec user manual in a new browser, or view
support information (Note: the codec name displayed will vary by
product type)
3
Support website link
Click to visit the support page on the Tieline website.
4
Email Tieline Support
Click to email Tieline support.
5
Event History
Click to download user-viewable event logs
6
Download System
Logs
Click to download diagnostic information that can be sent to Tieline
support
About Panel
Details in this panel displayed include the Toolbox and firmware version, as well as the codec
serial number. Note: The codec name displayed varies as per how many channels are enabled
in the codec. E.g. An 8 channel codec will display Gateway 8. The following image confirms
this is a 16 channel I/O unit named Gateway 16.
Feature
Description
1
Close button
Click to close the panel.