RS20iInstallationandOperatingGuide
Page 100
RS20i Installation & Operating Guide Document # 9301H52900 Ver. 1.02
Table 37. Network Diagnostics Screen
Field Description
Ping Test
Network Ping Test – Tests whether the remote network device
can be accessed through the network.
Dest: <SelectAddr>
Selects the remote computer or IP address for the ping test.
Open drop-down and select:
Gateway
DNS Server
NTP Server
Log Server
Datasat
Click on the text box to enter or change an IP address. Then a
virtual keyboard screen opens, where you enter the IP address.
Log Net Stats
Log Network Statistics – Enable this to include additional
network events in the log to troubleshoot a network problem. This
option is always disabled after a power cycle.
Phy Interface
Physical interface
Rx
Monitors Receive activity.
Tx
Monitors Transmit activity.
DHCP
DHCP address
4.10.1.1 Is there an Internet Connection?
Some local area networks (LANs) have a connection to the internet, some do not. In order to update the
RS20i from the Datasat Digital Entertainment server, there must be an internet connection. To test this,
use the Ping Test utility on the Network Diagnostics screen.
On the Network Diagnostics screen, enter a known IP address for a remote device in the box to the right
of the <SelectAddr> box, or select a device from the <SelectAddr> dropdown box. Tap Ping Test and
observe the message.
‘OK’ means the RS20i is connected to the same network.
‘FAIL’ means that the network was not able to connect to the remote device.
If the network administrator says there should be an internet connection but the ping to ‘Dest’ is not OK:
Check that the network cables are plugged into the equipment (RS20i, Projector, Server etc).
Check the power and network cables to the switch and the internet router (gateway). Check each
network connection; most switches have LEDs that show a good connection. If there is more than
one network, make sure you are looking at the relevant switch.
Use the Dest: box on the Ping Test to check the ‘gateway’ is ‘OK’.
If there is PC connected to the same LAN, open an internet browser and go to any public web site
such as http://www.auro-tec
hnologies.com
4.10.2 SNMP Agent
SNMP is an internet-standard protocol for managing devices on IP networks. To access this screen: