PART 5 MAINTENANCE & TROUBLESHOOTING
ERROR DESCRIPTION
Error Description
Stop print (Normal event) "Stop" has been selected on the user interface. Printing will
be stopped. No light is on.
Invalid Cartridge The ink cartridge is not a valid/genuine ink cartridge.
No Cartridge No ink cartridge is installed.
Ink Low The ink level in the cartridge is below 5 ml.
Ink Out The ink level in the cartridge is below 0.4 ml.
Speed Limit The speed measured by the encoder is too fast. The printer
cannot print at this speed. See, Printing Speed Table on page
24.
VDC/Real Time Printing
Speed Overload
If real time printing is enabled, after the product detect sensor
is triggered, the label template will immediately be encoded
and sent from the controller to the print head.
If the total time to encode and send the label data to the print
head is longer than the time it takes for the product/print
surface to move from the product detect sensor to the print
head, the label may not print. If this event occurs, printing will
stop and this error will be displayed.
To solution to this error, is to slow down the production line, or
physically move the product detect sensor further away from
the print head.
MAINTENANCE & TROUBLESHOOTING
EPT077343 EN - Issue 1 - 11 November 2022 155
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