Troubleshooting 12-23
Using a protection sheet
If the protection sheet is dirty, or has been overused, you may
need to use a different sheet.
Your original document may need editing
If lines are too thin on your original document, they may
disappear in places when you scan it in the Stylus Scan. If you can,
try thickening those lines on your original.
Your original document is wrinkled
If your original is heavier than 90 g/m² (24 lb) and is wrinkled,
some lines could be missed during scanning. Try flattening the
original document and scan it again.
My scanned image is of much poorer quality than the original
The Scan Settings in the EPSON SMART PANEL dialog box
match the document you are scanning
To ensure the best result when scanning your document, set the
Scan mode properly.
Paper does not properly feed into or eject from the Stylus
Scan
A document is stuck in the Stylus Scan’s document feeder
Note:
These procedures do not apply to paper jammed in the Stylus Scan’s
paper feeder. The paper feeder is not used when scanning.
Preventing document jams
Make sure the Stylus Scan is placed far enough from walls and
equipment so that the document support is seated properly and
not pushed forward. Also make sure that there are no sheets in
the document support. Check that the document support is
installed correctly and that paper is flowing freely from it.
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