12-8 Troubleshooting
Printing and Copying Problems
Print and copy quality could be better
If you are having print quality problems, try the solutions offered
in this section.
Horizontal banding text
Try one or more of these solutions.
❏ Make sure the printable side of the paper is face up in the
paper feeder.
❏ Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏ If the problem affects printing but not copying, select the
Automatic mode in your printer driver.
❏ Check the
B
black and
A
color ink out lights. If a light is
flashing, replace the appropriate ink cartridge. See
“Replacing Empty Ink Cartridges” on page 10-2.
❏ Make sure the Maximum Printable Area setting in your
printer driver is turned off. When this setting is on, banding
may occur in the expanded area.
Vertical misalignment text
Try one or more of these solutions.
❏ Make sure the printable side of the paper is face up in the
paper feeder.
❏ Run the Print Head Alignment utility.
❏ Turn off the High Speed setting in your printer driver. For
instructions.