Troubleshooting 12-15
Paper does not feed correctly
If one of the following problems has occurred, try the solutions
listed for that problem.
❏ Paper does not feed at all
❏ Multiple pages feed
❏ The paper jams
❏ Paper is not ejected fully or is wrinkled
Paper does not feed at all
Check that the loaded paper stack does not extend above the
arrow mark on the left edge guide.
Remove the stack of paper and check that:
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with
the paper for more information.
❏ The loaded paper stack does not extend above the arrow mark
on the left edge guide.
❏ The paper is not jammed inside. If it is, remove the jammed
paper.
Then load paper again. Make sure you follow any special loading
instructions that came with your paper. See also “Loading Special
Paper and Other Media” on page 3-3.
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