12-34 Troubleshooting
Where to Get Help
If your EPSON Stylus Scan is not operating properly and you
cannot solve the problem using the troubleshooting information
provided in the EPSON Stylus Scan documentation, contact
customer support services for assistance.
Customer support will be able to help you much more quickly if
you give them the following information.
❏ Serial number of your EPSON Stylus Scan
(The serial number label is on the back of the EPSON Stylus
Scan.)
❏ EPSON Stylus Scan model
❏ Brand and model of your computer
❏ EPSON Stylus Scan software version
(Click About in your printer driver.)
❏ The Windows version you are using
❏ Software application(s) you normally use with your EPSON
Stylus Scan, and their version number(s)
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