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FARGO electronics PERSONA C30 - User Manual

FARGO electronics PERSONA C30
298 pages
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Persona® C30 Card Printer User Guide
(Rev. 2.2)
Single-side Model
Dual-side Model
Single-side (plus Mag) Model
Dual-side (plus Mag) Model
Part Number: L000652 (user guide)

Table of Contents

Other manuals for FARGO electronics PERSONA C30

Preview: User Manual
User Manual7 pages

Questions and Answers

  • C
    Casey MunozSep 8, 2025
    What to do for FARGO electronics PERSONA C30 Headlift Motor or Sensor Error?
    • M
      mikeallenSep 8, 2025
      If your FARGO electronics Printer displays a 'Headlift Motor or Sensor Error', the Headlift Sensor isn't detecting movement from the Headlift Cam. Press the Cancel Print button on the Driver Monitor Error Display Message. You can also try rebooting the Printer by cycling the power, cycling the Headlift Motors, checking the Headlift Motor Main Board Connection, testing the Headlift Sensor, replacing the Headlift Motor, or replacing the Main Board.
  • L
    liryanSep 10, 2025
    How to resolve Cover Open Error Message on FARGO electronics PERSONA C30?
    • D
      Dennis StevensSep 10, 2025
      If your FARGO electronics Printer displays a 'Cover Open Error Message', the front cover Sensor detects that the cover is open. Check for debris and ensure the Sensor tab on the front cover isn't damaged. If problems persist, replace the Main Board.
  • J
    James DuncanSep 12, 2025
    What does Ribbon RFID Error mean on FARGO electronics PERSONA C30 Printer?
    • J
      Janice VelazquezSep 12, 2025
      If your FARGO electronics Printer displays a 'Ribbon RFID Error', and the Ribbon tag information is corrupted or incorrect, replace the Print Ribbon. You might also need to replace the Print Ribbon RFID Sensor.
  • D
    David WilliamsSep 13, 2025
    Why am I getting a 'No Mag Installed Error' on my FARGO electronics PERSONA C30 Printer?
    • O
      Olivia LoweSep 14, 2025
      If your FARGO electronics Printer displays a 'No Mag Installed Error', a print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer. Press the Cancel Print button on the Driver Monitor Error Display Message, or reboot the Printer by cycling the power. Also, verify that the Printer has a Magnetic Encoder installed.
  • R
    Ryan ButlerSep 15, 2025
    How to troubleshoot Mag Verify Error on FARGO electronics Printer?
    • E
      Eric LowerySep 15, 2025
      If your FARGO electronics Printer displays a 'Mag Verify Error', check to ensure that the cards are loaded with the Magnetic Stripe facing Up and towards the front of the Printer. If cards are loaded properly, verify the Driver settings. Also, verify that data is being encoded to the Magnetic Stripe and that the coercivity of the cards matches the Driver Settings.
  • M
    mmyersSep 18, 2025
    What causes a Flipper Jam Error on FARGO electronics PERSONA C30 Printer?
    • C
      Catherine RobinsonSep 18, 2025
      If your FARGO electronics Printer displays a 'Flipper Jam Error', it means the Flipper Table has jammed while either aligning itself or flipping a card. Open the Printer’s Flipper Table Module Cover.

Summary

Section 1: Introduction

Persona C30 Card Printer Overview

General introduction to the printer, its components, and its overall functionality.

Section 2: Specifications

Technical Specifications

Key technical details of the printer, including dimensions, power, and performance metrics.

Functional Specifications

Explains the printing technologies (Dye-Sublimation, Resin Thermal Transfer) used by the printer.

Printer Components: Front Cover to USB Port

Identifies and describes the main physical components of the printer from the front cover to the USB port.

Section 3: Setup and Installation Procedures

Printer Setup and Installation

Step-by-step guide for setting up the printer, including location selection and initial checks.

Connecting the Printer power

Procedures for safely connecting the printer to a power source.

Installing the Print Ribbon Cartridge

Detailed steps for loading and installing the print ribbon cartridge into the printer.

Installing Blank Cards into the Card Hopper

Guide on how to load blank cards into the printer's card hopper for printing.

Flipper Table Module Installation

Printer Driver Installation

Step-by-step guide for installing the necessary printer driver software on the computer.

Printing a Test Print Image

Section 4: General Troubleshooting

Communications Errors

Troubleshooting steps for resolving issues related to communication between the printer and the computer.

Print Process Errors

Guidance on diagnosing and resolving common errors encountered during the printing process.

Resolving a Card Not Fed Error (Cards will not feed off the Hopper)

Steps to fix the problem where cards are not fed from the hopper or multiple cards feed at once.

Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)

Resolving the Mag Verify Error

Resolving the No Mag Installed Error

Resolving a Ribbon Sensor Error (Ribbon Miscue)

Resolving a Ribbon Break Jam Error

Resolving a Ribbon Out Error

Section 5: Printer Adjustments

C30 Print Driver Options

Using the Card tab (Persona C30)

Using the Device Options tab (C30)

Using the Image Color tab (C30)

Using the Calibrate tab (Persona C30)

Using the Magnetic Encoding tab (Persona C30)

Options for configuring magnetic stripe encoding parameters like track selection and data format.

Section 6: Cleaning

Persona C30 Card Printer;Encoders Cleaning Kit

Cleaning the Printhead

Detailed procedure for cleaning the printer's printhead to ensure optimal print quality.

Cleaning the Platen and the Card Feed Rollers

Instructions for cleaning the platen and card feed rollers to prevent jams and ensure smooth card movement.

Section 9: Board Level Diagnostics

Safety Messages (review carefully)

Critical safety warnings and precautions for performing board-level diagnostics and sensor testing.

Sensor and Motor

Section 10: Diagnostic Tool Utility

Using the Diagnostic Tool Utility

Guide on accessing and using the Fargo Diagnostic Tool for printer testing and maintenance.

Using the Diagnostic Utility tabs

Selecting the Print Spooler tab in the Diagnostics Utility

Selecting the Firmware Updates tab in the Diagnostics Utility

Selecting the Mechanics tab in the Diagnostics Utility

Selecting the Self Tests tab in the Diagnostics Utility

Selecting the Magnetic Encoding tab in the Diagnostics Utility

Section 11: Firmware Upgrades

Downloading Firmware

Step-by-step instructions for downloading the latest firmware from the Fargo website.

Placing the Printer in the Firmware Upgrade Mode

Procedures to put the printer into the correct mode for receiving a firmware update.

Sending the Firmware File

Steps to send the downloaded firmware file to the printer for installation.

Section 12: Fargo Technical Support

Contacting Fargo Technical Support

Information and procedures for contacting Fargo technical support for assistance with the printer.

FARGO electronics PERSONA C30 Specifications

General IconGeneral
Print TechnologyDye sublimation
Print Resolution300 dpi
Card Capacity100 cards
ConnectivityUSB, Ethernet
Operating System SupportWindows 7, 8, 10
Power Requirements100-240 VAC
Print Speed150 cards per hour
Card SizesCR80 (85.6 mm x 54 mm)
Weight12 lbs

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