Copying Problems
179
Problem Solving
11
Copies are out of
position or
crooked
You have not mounted the
tray securely.
Mount the tray by inserting it securely all the
way into the machine.
The paper guides of the
bypass tray are misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
The document size is not
correct.
Check the document size set correctly.
z
Refer to "Original Size" (P.102).
The paper size is not correct. Check the paper size set correctly.
z
Refer to "Setting the Paper Size" (P.78).
The copy is not
the desired size.
The document cover or
document glass is dirty.
Clean the document cover or document glass.
z
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before copying.
The document has shifted out
of position.
Place the document correctly.
z
Refer to "Placing Document" (P.84).
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
z
Refer to "Placing Document" (P.84).
The document is creased. Smooth out the document and place it again
correctly.
z
Refer to "Placing Document" (P.84).
The document size setting is
incorrect.
Check the document size set correctly.
z
Refer to "Original Size" (P.102).
The paper size setting is
incorrect.
Check the paper size set correctly.
z
Refer to "Setting the Paper Size" (P.78).
The edges of
copies are cut off.
The document exceeds the
printable area.
Adjust the reduction/enlargement factor to
reduce the copy slightly.
The document size is not
correct.
Check the document size set correctly.
z
Refer to "Original Size" (P.102).
The paper size is not correct. Check the paper size set correctly.
z
Refer to "Setting the Paper Size" (P.78).
Symptom Possible Cause Remedy
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