Problem Solving
188
Problem Solving
11
IPv4 or IPv6 Connection Problems
The table below lists possible solutions to problems that may occur when connecting to an
IPv4 or IPv6 address.
Unable to Connect to an IPv4 Address
Unable to Connect to an IPv6 Address
Unable to Print in an IPv6 Environment
Other IPv6 Problems
Symptom Remedy
When entering an IPv4
address, the machine does not
work properly when 0 is added
to the head of values in the
address, such as 192.0.2.014.
Do not add 0 to the head of address values.
Symptom Remedy
Unable to access the machine
by specifying a link-local
address.
Append a scope ID to the link-local address.
When using Internet Explorer on Windows OS to access the
machine by specifying fe80::203:baff:fe48:9010, append the
Windows Ethernet adapter local area connection number (such
as 8) as the scope ID (for example, enter
fe80::203:baff:fe48:9010%8).
Unable to communicate with a
Windows operating system
supporting IPv6.
Set fixed addresses in Windows operating systems supporting
IPv6.
Searches for devices outside
the router do not work
properly.
When going outside the router in an SMB search, enter the
recipient address directly.
Multicasting is only supported within a local link (FF02::1).
Symptom Remedy
Unable to use a shared
Windows printer from a
Windows operating system
supporting IPv6 in an IPv6
network environment without a
DNS server.
Register the machine's computer name in the "hosts" file in the
Windows operating system supporting IPv6.
Example:
Register the name in the file
C:\Windows\system32\driver\etc\hosts.
Symptom Remedy
IPv6 addresses are not entered
correctly in output Job Logs.
Use IPv4.
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