Problem Solving
208
Problem Solving
11
Document Jams
If a document jams in the document feeder, the machine stops, and an error code [A-1], [A-
2], [A-3] appears in the display. A document indicator and the Paper/Document Jam icon
on the status machine diagram (mimic) light up.
The following procedure describes how to remove the jammed documents in the document
feeder.
Follow the steps below to remove the jammed document.
z
When the machine cannot detect the document size correctly, the document may be ejected before being
scanned.
1 Pull up the front handle of the document feeder cover, and open the document feeder
cover completely.
z
The cover will remain fixed in position when fully opened. Open the cover slowly.
2 If the document has not yet been fed into the feeder, remove it.
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