6
Replacing the Toner Cartridge .................................................................................................................................149
Replacing the Drum Cartridge .................................................................................................................................153
Cleaning the Machine............................................................................................................... 160
Cleaning the Exterior....................................................................................................................................................160
Cleaning the Document Cover and the Document Glass .............................................................................161
Cleaning the Document Presser and the Constant Velocity Transport Glass.......................................162
Cleaning Document Feeder Rollers ........................................................................................................................163
11 Problem Solving..................................................................................165
Troubleshooting.......................................................................................................................... 166
Machine Problems...................................................................................................................... 167
Image Quality Problems ..........................................................................................................171
Copying Problems....................................................................................................................... 177
Unable to Copy...............................................................................................................................................................177
Copy Output Problems ................................................................................................................................................177
Printer Problems.......................................................................................................................... 180
Unable to Print ...............................................................................................................................................................180
Print Output Problems .................................................................................................................................................180
Scan Problems.............................................................................................................................. 182
Unable to Scan ...............................................................................................................................................................182
Unable to Load Scan Data to a Computer..........................................................................................................182
Scan Image Quality Problems..................................................................................................................................183
Network Related Problems...................................................................................................... 185
Problems Using TCP/IP (LPD/Port9100) ..............................................................................................................185
Problems Using CentreWare Internet Services .................................................................................................185
Internet/Intranet Connection Problems ..............................................................................................................186
IPv4 or IPv6 Connection Problems.........................................................................................................................188
Error Code...................................................................................................................................... 189
Paper Jams.................................................................................................................................... 201
E-1: Paper Jam in Left Cover [A]..............................................................................................................................202
E-2: Paper Jam in One Tray Module Cover [B]...................................................................................................204
E-3: Paper Jams in Tray 1 ...........................................................................................................................................205
E-4: Paper Jams in Tray 2 ...........................................................................................................................................206
E-5: Paper Jams in Bypass Tray................................................................................................................................207
Document Jams........................................................................................................................... 208
12 Appendix ...............................................................................................211
Specifications............................................................................................................................... 212
Basic Functions/Copy Functions..............................................................................................................................212
Print Functions................................................................................................................................................................214
Scan Functions................................................................................................................................................................215
Duplex Automatic Document Feeder....................................................................................................................216
Duplex Output Unit ......................................................................................................................................................217
One Tray Module (Optional).....................................................................................................................................217
Printable Area.............................................................................................................................. 218