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32/38/39 Urgency Call
The following short codes are available for urgency calls:
• 32: Urgency Medical Advice
• 38: Urgency Medical Assistance
• 39: Urgency Maritime Assistance
Note 1: 32/38/39 urgency calling is an INMARSAT service and is not GMDSS compliant.
Note 2: 32/38/39 urgency calling requires a safety voice contract with your service provider and
also requires connection to the Alarm Panel (available as an optional extra).
Note 3: You can only make the urgency call from the Safety Voice Handset. The Safety Voice
Handset has the icon in its status bar.
In the event of an urgency, do the following to make an urgency call:
1. At the main screen, press the key.
The [Call] screen appears.
2. Press the key to open the sub-menu.
3. Press S or T to select the [Rescue Call] menu, then press the Enter key.
If your IP Handset is not a Safety Voice Handset, the following menu is not displayed. The
Safety Voice Handset has the icon in its status bar.
4. Press S or T to select [Medical Advice], [Medical Assist], or [Maritime Assist] menu, then
press the Enter key.
5. Press S to select the [Call (32)], [Call (32)], or [Call (39)] menu.
6. When the call is answered, speak clearly and slowly to provide the requested information.
For [Medical Advice] For [Medical Assist] For [Maritime Assist]
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