Grandstream Networks WP820

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WP820 User Guide

Version 1.0.7.7

Note: SRTP & TLS enabled icon will be displayed only in case signaling and media are both encrypted.

Speaker enabled icon

Ringtone status

Outgoing Call notification

Missed Call notification

Incoming Call notification

Voicemail notification (Urgent)

Voicemail notification (Normal)

Mute enabled icon

DND enabled icon

Bluetooth enabled icon

Bluetooth connected icon

SRTP & TLS enabled icon

Contacts

SMS

Call History

Voice Mail

Diagnostics

Settings

Applications

Status

Broadsoft XSI

Main Page

Default Chapter6
- Table of Contents6
Document Purpose17
Change Log18
- Firmware Version 1.0.7.718
- Firmware Version 1.0.5.518
- Firmware Version 1.0.3.2018
- Firmware Version 1.0.3.619
- Firmware Version 1.0.3.519
- Firmware Version 1.0.1.1520
- Firmware Version 1.0.1.1220
Gui Interface Examples21
Welcome22
Product Overview23
- Feature Highlights23
- Technical Specifications23
- Table 1: WP820 Features at a Glance23
- Table 2: WP820 Technical Specifications23
Getting Started25
- Equipment Packaging25
- Table 3: Equipment Packaging25
- Figure 1: WP820 Package Content25
- Setting up the WP82026
- WP820 Handset Keys Description27
- Table 4: WP820 Description28
- Figure 4: WP820 Description28
- WP820 Icons Description29
- Table 5: WP820 Icons Description29
- WP820 LED Status31
- WP820 Handset Menu31
- Table 6: WP820 LED Status31
- WP820 Keypad34
- Figure 5: WP820 Keypad Modes34
Quick Setup Wizard37
- Figure 6: Setup Wizard37
Wp820 Web Gui Access Configuration38
- Configuration Via Web Browser38
- Web UI Access Level Management39
Basic Operations43
- WP820 Home Screen43
- Figure 11: Home Screen Pages43
- Turning the Handset ON/OFF44
- Connecting WP820 to Wi-Fi Network44
- Connecting WP820 to Bluetooth Devices47
- Checking WP820 Status50
- Screen Lock55
- Configuring the LCD Brightness and Screen Timeout57
- Return to Idle Screen57
- Register a SIP Account57
- Guest Login59
Phone Settings62
- Selecting Phone Language62
- Activate/Deactivate Hands-Free Mode62
- Muting the Microphone62
- Figure 35: Configuring Phone Language62
- Adjusting Speaker and Earpiece Volume63
- Ringtones63
- Date and Time64
- Figure 37: Ringer Volume64
- Figure 38: Calls Default Ringtone64
- Wallpaper Customization65
- Reboot the WP82068
- Figure 45: Deleting Wallpaper68
- Figure 46: Reboot the WP82068
Call Operations69
- Placing Calls69
  - Make a Call Using a Line69
  - Dialing from Call History70
  - Figure 47: Dialing from Call History70
  - Dialing from Phonebook71
- Answering Calls71
- Auto Answer71
- Figure 48: Dialing from Contacts List71
- Figure 49: Auto-Answer on WP82072
- Figure 50: Auto-Answer Idle Screen72
- Ending Calls73
- Rejecting Calls73
- Call Hold/Resume73
- Call Waiting73
- Figure 51: Hold/Unhold Calls73
- Do Not Disturb74
- Call Forward74
- Figure 52: Call Waiting74
- Figure 53: DND Enabled74
- Figure 54: Call Forwarding75
- Call Transfer76
  - Blind Transfer76
  - Attended Transfer76
  - Figure 55: Blind Transfer76
  - Figure 55: Attended Transfer Options77
  - Figure 56: Attended Transfer77
  - Figure 57: Split Calls77
- Speed Dial78
- Figure 59: Speed Dial Configuration78
- 3-Way Conference79
- UCM Conference79
  - Participate in UCM Conference Room79
  - Figure 60: 3-Way Conference Call79
  - Conference Call Operations80
  - Figure 60: Join UCM Conference Room80
  - Figure 61: UCM Conference Participants80
  - Figure 62: Send Meeting Invitation81
  - Figure 63: Kick a Participant81
  - CEI (Conference Event Indicator)82
  - Figure 64: Member Has Joined Notification82
  - Figure 65: Member Mute Notification82
- Voice Mail83
  - Set Voice Mail ID83
  - Figure 66: Member Left Notification83
  - Play Voice Mail Messages84
  - Figure 68: LCD Menu - Voice Mail ID84
  - Figure 69: Web UI - Voice Mail Access Number84
  - Figure 70: Playing Voicemail Messages85
Contacts86
- Local Contacts86
- Figure 71: Accessing Contacts86
- Figure 72: Create a New Contact86
- Ldap87
- Table 12: New Contact Parameters87
- Groups88
- Blacklist88
- Figure 73: Create New Group88
- Figure 74: Blacklist88
- Broadsoft Xsi89
- Figure 75: BS XSI Login89
Call History90
- Dial out from Call History90
- Call History Options90
- Figure 76: WP820 Call History90
- Figure 77: Call History Options90
- Call History Details91
- Figure 78: WP8200 Call History Details91
Sms92
- View SMS92
- Create SMS92
- Figure 79: View SMS Dialog92
- Figure 80: Create a New Message92
- Delete SMS93
- Figure 81: Send a New Message from Contact93
Call Features94
- Table 13: Call Features94
Multi-Function Button95
- Ptt/Paging95
- Safe/Panic Call95
- Mute/Un-Mute95
- Speed Dial95
Ptt (Push-To-Talk) Functionality96
- Enabling PTT Mode on the WP82096
- Figure 82: Enabling PTT Feature on WP82096
- Using the PTT Functionality on the WP82097
- Figure 83: PPT Channel97
- Figure 84: PTT Call (Caller)97
- PTT Configuration Settings98
- Group Paging99
- IGMP Settings102
- Figure 88: IGMP Setting102
Safe/Panic Call103
- Safe Monitoring Features103
- Panic Call Feature104
- Table 14: SAFE Monitoring Settings104
- Table 15: Panic/Emergency Call Settings105
Wp820 Gesture and Intelligent Control106
- Intelligent Control106
- Gesture Control106
Connecting Wp820 to Gds3710 Door System109
- Figure 94: WP820 Connected to GDS3710109
Diagnostics110
- LCD Diagnostics110
- LCD off110
- Figure 95: Diagnostics APP110
- Figure 96: LCD Diagnostics110
- LED Diagnostics111
- Keypad Diagnostics111
- Figure 97: LCD Diagnostics111
- Figure 98: LED Diagnostics111
- Audio Loopback112
- Figure 99: Keypad Diagnostics112
- Figure 100: Audio Loopback112
- Acceleration Sensor113
- Proximity Sensor113
- Vibration Diagnostics113
- Figure 101: Acceleration Sensor113
- Figure 102: Proximity Sensor113
- Certificate Verification114
- Traceroute114
- Figure 103: Vibration Diagnostics114
- Figure 104: Certificate Verification114
- Figure 105: Traceroute114
- Ping115
- Nslookup115
- One-Click Debugging115
- Figure 106: Ping115
- Figure 107: Nslookup115
- Figure 108: One-Click Debugging116
- Figure 109: Select Debug Mode and Start Capture116
- Figure 110: Select Debug Mode and Start Capture116
- Figure 111: Export or Delete Debug File117
Upgrading and Provisioning118
- Upgrade and Provisioning Configuration118
- Upload Firmware Locally119
- Figure 113: WP820 Upgrade Configuration Via Web GUI119
- No Local Firmware Servers120
- Firmware Upgrade Via USB120
- Figure 114: Upload Firmware File to Update120
- Config Provision Via USB121
- Figure 115: USB Disk Connected121
- Figure 116: New Firmware Detected121
- Wi-Fi Provision Via USB122
- Provisioning and Configuration File Download122
Factory Reset123
- Restore to Factory Default Via LCD Menu123
- Restore to Factory Default Via the Web GUI123
- Figure 117: WP820 LCD - Confirm Factory Reset123
- Figure 118: WP820 Web GUI - Factory Reset123
- Restore to Factory Default Using Hard Keys124
- Figure 119: WP820 Web GUI - Confirm Factory Reset124
Experiencing Wp820 Enterprise Portable Wi-Fi Phone125

Grandstream Networks WP820 - Page 30

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