Network Video Recorder User Manual
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Figure 17-10 Configure Security Questions
17.4 Reset Password
When you forget the admin password, you can reset the password by importing the GUID file or by
answering security questions.
17.4.1 Reset Password by GUID
Before You Start
The GUID file must be exported and saved in the local U flash disk after you have activated the
device or edited the admin user account. (Refer to Chapter 17.3.1 Export GUID File).
Step 1 On the user login interface, click Forgot Password.
Step 2 Select the password resetting type to Verify by GUID.
Please insert the U flash disk stored with the GUID file to the NVR before resetting password.
Step 3 Select the GUID file from the U flash disk and click Import to import the file to the device.
If you have imported the wrong GUIE file for 7 times, you will be not allowed to reset the password
for 30 minutes.
Step 4 After the GUID file is successfully imported, enter the reset password interface to set the
new admin password.
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