Common troubleshooting procedures
Consoles used with HPE Synergy
HPE Synergy Console
The HPE Synergy Console provides access to HPE OneView, frame health information, appliance
maintenance consoles, serial console access to interconnect modules, and access to iLO Integrated
Remote Console for compute modules within the frame. For more information, see the HPE Synergy
Frame Link Module User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/
synergy-docs).
NOTE: To access HPE OneView, the frame must either have an HPE Synergy Composer installed or be
claimed by HPE OneView.
Maintenance consoles
• HPE OneView Maintenance Console—For more information, see the HPE OneView documentation on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).
• HPE Synergy Image Streamer maintenance console—For more information, see the HPE Synergy
Image Streamer documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/
info/synergy-docs).
Other consoles
Other consoles are available in HPE Synergy, but the ones discussed in this section are most commonly
referenced in this document.
Accessing the HPE OneView maintenance console from the frame link
module
Procedure
1. Connect locally to the HPE Synergy console.
2. Select the Screen icon at the top right of the page.
3. Select an HPE Synergy Composer appliance from the Appliances menu.
A blank text window appears.
4. Press Enter.
5. At the login prompt, log in using the username: maintenance.
The HPE OneView maintenance console opens.
For additional instructions on using the HPE OneView maintenance console, see the HPE OneView User
Guide for HPE Synergy on the
Hewlett Packard Enterprise website.
Common troubleshooting procedures 19
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