Fan speeds greater than 60% are expected to be loud.
2. If the fan is running at a speed higher than expected, see "Fans running at a higher than expected
speed."
More information
Fans running at a higher than expected speed on page 36
Excessive fan noise (low speeds)
Symptom
An abnormal or rattling noise observed at low fan speeds might indicate an issue with the fan.
Action
Replace the fan.
For more information, see the HPE Synergy 12000 Frame Maintenance and Service Guide on the
Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).
Appliance module
The appliance module firmware is not compatible with the current HPE
Synergy software release
Symptom
HPE OneView displays errors when a new or updated appliance module is installed.
Cause
A new or updated appliance module is installed in HPE Synergy with a firmware version that is not
compatible with the firmware on another appliance in the same management ring.
Action
Validate the appliance firmware.
If installing a new appliance module, see the Hewlett Packard Enterprise website (http://www.hpe.com/
info/synergy-fw-validation).
If the appliance module was updated to replace the drive or the system board, see the appliance
maintenance and service guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/
synergy-docs).
The appliance module cannot be discovered by the frame link module
Symptom
A message is displayed in HPE OneView indicating that the appliance module cannot be discovered by
the frame link module.
Hardware issues 37
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