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HPE Synergy Series User Manual

HPE Synergy Series
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Cause
The PCIe card is not properly seated in the PCIe expansion module.
Action
1. Remove the PCIe riser cage from the PCIe expansion module.
2. Remove the PCIe card from the PCIe cage.
3. Reinstall the PCIe card into the PCIe riser cage.
4. Reinstall the PCIe riser cage into the PCIe expansion module and verify that all thumbscrews are
engaged fully.
For compute module-specific information, see the product user guide on the Hewlett Packard
Enterprise Information Library.
Power cable error shown in Remote Console during boot
Symptom
HPE iLO Remote Console displays the following message during boot:
PLEASE POWER DOWN AND CONNECT THE PCIe POWER CABLES FOR ALL GRAPHICS CARDS
Cause
The power cables for the PCIe cards are not installed correctly.
Action
1. Verify that the power cables are installed for each of the PCIe cards.
2. If the power cables are installed, reseat the power cables to ensure proper connection.
For specific compute module information, see the product user guide in the Hewlett Packard
Enterprise Information Library.
HPE Synergy D3940 Storage Module
Drawer power LED is not illuminating green
Symptom
The HPE Synergy D3940 Storage Module drawer power LED is not illuminating green.
Action
Make sure one or more logical JBODs are assigned to the compute module.
Drawer status LED is flashing amber
Symptom
The drawer status LED on the front of the HPE Synergy D3940 Storage Module is flashing amber.
Cause
Thermal warning
62 Hardware issues

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HPE Synergy Series Specifications

General IconGeneral
ProcessorIntel Xeon Scalable Processors
StorageSAS/SATA HDD/SSD, NVMe SSD
NetworkingEthernet, Fibre Channel, InfiniBand
ManagementHPE OneView
Compute Modules SupportedHPE Synergy 480 Gen10, HPE Synergy 660 Gen10
Operating System SupportVMware vSphere, Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Fabric Modules SupportedHPE Synergy 40Gb F8 Switch Module
Power SuppliesHPE Synergy 12000 Frame Power Supplies (Redundant)

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