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HPE Synergy Series User Manual

HPE Synergy Series
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Power On Denied (Service Information: Mezz Slot #, Read Error)
Server Critical Fault (Service Information: Power On Fault, MEZZ Cards, MEZZ 2 (01h)) Mezzanine
Server Blade Enclosure Inadequate Power To Power On: Not Enough Power
Cause
The mezzanine pass-through is not installed on mezzanine connector 1 or on mezzanine connectors 1
and 2.
The mezzanine pass-through is not properly seated on the mezzanine connector.
Switch 9 on the System Maintenance Switch on the compute module is not set in the ON position.
Action
1. Verify that the mezzanine pass-through cards are installed on both mezzanine connector 1 and
mezzanine connector 2.
2. If the mezzanine pass-through cards are installed, reseat the mezzanine pass-through cards on the
mezzanine connector.
3. Locate the System Maintenance Switch on the system board and verify that switch 9 is in the ON
position.
For compute module specific information, see the product user guide in the Hewlett Packard
Enterprise Information Library.
GPUs report 0° C or no result on the iLO Temperature page
Symptom
GPUs report 0° C or no result on the iLO Temperature page.
Cause
Mixing of different types of GPUs is not supported on the same compute module.
Action
1. Verify that all GPUs installed in the multi MXM expansion module are of the same type.
2. Remove any GPUs that are not of the same type as the others installed in the multi MXM expansion
module.
For compute module specific information, see the product user guide on the Hewlett Packard
Enterprise Information Library.
iLO Device Inventory shows that the MXM slot is empty when the MXM slot
is populated
Symptom
The iLO Device Inventory shows that the MXM slot is empty when the MXM slot is populated.
58 Hardware issues

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HPE Synergy Series Specifications

General IconGeneral
ProcessorIntel Xeon Scalable Processors
StorageSAS/SATA HDD/SSD, NVMe SSD
NetworkingEthernet, Fibre Channel, InfiniBand
ManagementHPE OneView
Compute Modules SupportedHPE Synergy 480 Gen10, HPE Synergy 660 Gen10
Operating System SupportVMware vSphere, Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Fabric Modules SupportedHPE Synergy 40Gb F8 Switch Module
Power SuppliesHPE Synergy 12000 Frame Power Supplies (Redundant)

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