HPE Synergy Series

For more information, see the compute module maintenance and service guide in the Hewlett Packard
Enterprise Information Library.
USB drive key issues
System does not boot from the USB drive key
Symptom
The compute module does not boot from the USB drive key.
Cause
• The USB drive key is not enabled in the UEFI System Utilities.
• The drive boot order is not set to boot from the USB drive key.
• The USB drive key is not seated properly.
Action
1. Be sure that USB is enabled in the UEFI System Utilities.
2. Be sure the drive boot order in the UEFI System Utilities is set so that the compute module boots from
the USB drive key.
3. Reseat the USB drive key.
4. Move the USB drive key to a different USB port, if available.
Hardware issues 69