HPE Synergy Series User Manual

Action
Replace the device in bay X.
HPE Synergy 12Gb SAS Connection Module
Health LED is flashing amber
Symptom
The SAS connection module displays an amber LED.
Action
• Check HPE Synergy Console for status alerts that identify the problem.
• Review the HPE Synergy 12Gb SAS Connection Module LEDs.
More information
HPE Synergy 12Gb SAS Connection Module front panel LEDs on page 76
The controller locks up during POST
Symptom
Storage is not ready or the controller locks up during POST.
Action
Verify the power up sequence and allow sufficient time for each component to power up.
Unable to access storage
Symptom
The SAS connection module cannot access storage.
Action
Verify the HPE Synergy 12Gb SAS Connection Module and the storage enclosure are supported for use
with each other. For support information, see the HPE Synergy 12Gb SAS Connection Module
QuickSpecs on the Hewlett Packard Enterprise website.
Storage options
Drive issues (hard drives and solid state drives)
Drives are failed
Symptom
Drives are failed.
Hardware issues 65

HPE Synergy Series Specifications

General

Processor	Intel Xeon Scalable Processors
Storage	SAS/SATA HDD/SSD, NVMe SSD
Networking	Ethernet, Fibre Channel, InfiniBand
Management	HPE OneView
Compute Modules Supported	HPE Synergy 480 Gen10, HPE Synergy 660 Gen10
Operating System Support	VMware vSphere, Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Fabric Modules Supported	HPE Synergy 40Gb F8 Switch Module
Power Supplies	HPE Synergy 12000 Frame Power Supplies (Redundant)