A device is not allowed to power on due to insufficient power in the frame
Symptom
A message is displayed in HPE OneView.
Cause
A device in a specific bay could not power on because the frame does not have the necessary power
supply configuration to meet the power allocation at the current power mode.
Action
1. Verify the power supply and power mode requirements for the frame.
For more information, see the HPE Synergy Configuration and Compatibility Guide on the Hewlett
Packard Enterprise website (http://www.hpe.com/info/synergy-docs).
2. Install additional power supplies in the frame or replace nonoperational power supplies.
For more information on installing power supplies in the frame, see the HPE Synergy 12000 Frame
Setup and Installation Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/
synergy-docs).
General UPS issues
Symptom
UPS is not working properly.
Cause
• The UPS switch is not in the On position.
• The UPS batteries are not charged to the proper level.
• The UPS software is not up-to-date.
• The UPS power cord is not connected.
• The UPS power cord is not the correct type for the UPS and the country/region in which the compute
module is located.
Action
1. Verify that the UPS batteries are charged to the proper level for operation.
For more information, see the UPS documentation.
2. Verify that the UPS power switch is in the On position.
For the location of the switch, see the UPS documentation.
3. Verify that the UPS software is updated to the latest version.
Use the Power Management software on the Hewlett Packard Enterprise website (http://
www.hpe.com/info/rackandpower).
4. Verify that the power cord is the correct type for the UPS and the country/region in which the server is
located.
34 Hardware issues
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