Breaking the compute module down to the minimum
hardware configuration
CAUTION: When reducing Gen10 servers or compute modules to a minimum configuration for
troubleshooting, do not remove additional processors. Processor and heatsinks are not designated
for customer self repair. The processor and heatsink must be removed and replaced by an
authorized service provider.
CAUTION: When reducing Gen9 servers or compute modules to a minimum configuration for
troubleshooting, do not remove additional processors unless requested by the Hewlett Packard
Enterprise Support Center. Improperly replacing or reseating processors can result in damage to the
system board.
CAUTION: Before removing or replacing any processors, be sure to follow the Processor
troubleshooting guidelines in this document. Failure to follow the recommended guidelines can
damage the processor or system board, requiring replacement of the system board.
During the troubleshooting process, you may be asked to break the compute module down to the
minimum hardware configuration. A minimum configuration consists of only the components required to
boot the compute module and successfully pass POST.
When requested to break the compute module down to the minimum configuration, uninstall the following
components, if installed:
• All hard drives and solid-state drives
• All SFF flash storage adapters
• All optional mezzanine cards
• microSD card
• USB devices
• Energy pack (an HPE Smart Storage Battery or HPE Smart Storage Hybrid Capacitor)
Before removing the components, be sure to determine the minimum configuration for each component
and follow all guidelines in the compute module user guide.
Always use the recommended minimum configuration before removing any processors or DIMMs.
28 Common troubleshooting procedures
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