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HPE Synergy Series User Manual

HPE Synergy Series
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CAUTION: A drive that has previously failed might seem to be operational after the system is
power-cycled or (for a hot-pluggable drive) after the drive has been removed and reinstalled.
However, continued use of such marginal drives may eventually result in data loss. Replace the
marginal drive as soon as possible.
2. Replace the failed hot-plug drive.
If the logical drive is degraded, Smart Array begins rebuilding the data. If a drive fails, do not remove
drives with the Do Not Remove LED illuminated.
Missing RAID controller
Symptom
The RAID controller is missing.
Action
Verify that a RAID controller is present in the embedded storage controller or in mezzanine slot 1.
No drives are discovered by the compute module
Symptom
The storage module does not discover any drives.
Action
1. Verify that the controller is in the proper HBA or RAID mode.
2. If the controller is an HPE Smart Array P542D RAID Controller with a premium backplane, verify that
the internal cables are attached.
For more information on cabling the backplane, see the storage module user guide in the Hewlett
Packard Enterprise Information Library.
Storage module E-Fuse error
Symptom
The following message is displayed in HPE OneView:
The device in bay X has failed.
Cause
The storage module E-Fuse has a fault.
64 Hardware issues

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HPE Synergy Series Specifications

General IconGeneral
ProcessorIntel Xeon Scalable Processors
StorageSAS/SATA HDD/SSD, NVMe SSD
NetworkingEthernet, Fibre Channel, InfiniBand
ManagementHPE OneView
Compute Modules SupportedHPE Synergy 480 Gen10, HPE Synergy 660 Gen10
Operating System SupportVMware vSphere, Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Fabric Modules SupportedHPE Synergy 40Gb F8 Switch Module
Power SuppliesHPE Synergy 12000 Frame Power Supplies (Redundant)

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