Compute module response time is slower than usual
Symptom
The compute module response time is slower than usual.
Cause
• The drive is full.
• Operating system encryption technology is causing a decrease in performance.
• A recovery operation is pending on the logical drive.
Action
1. Be sure that the drive is not full. If needed, increase the amount of free space on the drive.
Hewlett Packard Enterprise recommends that drives have a minimum of 15 percent free space.
2. Review information about the operating system encryption technology, which can cause a decrease in
compute module performance.
For more information, see the operating system documentation.
3. Use HPE SSA to verify that a recovery operation is not pending on the logical drive.
For more information about HPE SSA, see the Hewlett Packard Enterprise website (http://
www.hpe.com/servers/ssa).
HPE SmartDrive icons or LEDs illuminate errors for the wrong drive or an error
message is displayed in POST, HPE SSA, or HPE SSADUCLI
Symptom
• HPE SmartDrive icons or LEDs illuminate indicating an error.
• An error message is displayed in POST, HPE SSA, or HPE SADUCLI.
Action
Verify that the cabling from the drive backplane to the system board is correct.
For compute module-specific cabling information, see the compute module user guide in the Hewlett
Packard Enterprise Information Library.
SSD Smart Wear error
Symptom
A POST message or an IML message is received.
Cause
The device is approaching the maximum usage limit for writes to the device.
Action
Replace the device.
68 Hardware issues
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