IBM Aptiva Hardware Handbook

Troubleshooting tables 55
Computer shuts off without pressing the on/off
button.
1.In Rapid Resume Manager, check the Scheduler feature and the Automatic
Power Off option of the Rapid Resume feature to see if either of them is set
to turn the computer off.
2.Check to see if the Automatic Power Off feature is enabled on the Rapid
Resume menu of the Setup Utility. For instructions on using the Setup
Utility, see page 69.
You set the computer to start when the phone
rings in order to receive a fax, but it receives a
regular phone call instead.
Either disable the Wake Up on Ring feature in the Rapid Resume menu of the
Setup Utility, or disable the Auto Answer feature in your fax software. Use
Wake Up on Ring only when you know you will have incoming fax
communications. For instructions on using the Setup Utility, see page 69.
You can also prevent this from occurring by installing a telephone line sharing
device, which will direct calls where you specify (to either an answering
machine or a fax modem).
Your computer turns on automatically when
you dial out on a rotary or pulse telephone.
Either disable the Wake Up on Ring feature in the Rapid Resume menu of the
Setup Utility, or disable the Auto Answer feature in your fax software. Use
Wake Up on Ring only when you know you will have incoming fax
communications. For instructions on using the Setup Utility, see page 69.
You can also prevent this from occurring by installing a telephone line sharing
device, which will direct calls where you specify (to either an answering
machine or a fax modem).
The phone rings and the computer turns on, but
a fax isn’t received.
The fax software must be open and set to receive faxes. See the
documentation that came with your fax software to make sure it is set up to
answer the phone.
Standby Snapshot is enabled (turned on), but
the computer does not Rapid Resume after a
power failure.
In order for Standby Snapshot to work properly after a power failure, make
sure that:
1.Rapid Resume is enabled.
2.Standby is enabled.
3.Your computer is in Standby when the power failure occurs.
Table 7: Troubleshooting: Software problems (Continued)
If the problem is: Here’s what to do:
Note: If any of these problems continue after taking the actions listed, check your A Guide to HelpWare and All the Extras folder
for information on obtaining service.
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IBM Aptiva Specifications

General

CPU	Intel Pentium
RAM	8 MB to 64 MB
Operating System	Windows 95
Graphics	S3, ATI
Optical Drive	CD-ROM
Ports	Serial, Parallel, PS/2
Expansion Slots	ISA, PCI