Juniper EX3300 Complete Hardware Guide

CHAPTER 15
Returning the Switch or Switch
Components
•
Returning an EX3300 Switch or Component for Repair or Replacement on page 139
•
Locating the Serial Number on an EX3300 Switch or Component on page 140
•
Contacting Customer Support to Obtain Return Materials Authorization for
Switches on page 141
•
Packing an EX3300 Switch or Component for Shipping on page 143
Returning an EX3300 Switch or Component for Repair or Replacement
If you need to return an EX3300 switch or hardware component to Juniper Networks for
repair or replacement, follow this procedure:
1. Determine the serial number of the component. For instructions, see “Locating the
Serial Number on an EX3300 Switch or Component” on page 140.
2. Obtain an RMA number from JTAC as described in “Contacting Customer Support to
Obtain Return Materials Authorization for Switches” on page 141.
NOTE: Do not return any component to Juniper Networks unless you have
first obtained an RMA number. Juniper Networks reserves the right to
refuse shipments that do not have an RMA. Refused shipments are
returned to the customer through collect freight.
3. Pack the switch or component for shipping as described in “Packing an EX3300 Switch
or Component for Shipping” on page 143.
For more information about return and repair policies, see the customer support page at
http://www.juniper.net/support/guidelines.html .
Related
Documentation
EX3300 Switches Hardware Overview on page 3•
139Copyright © 2015, Juniper Networks, Inc.

Juniper EX3300 Specifications

General

Ethernet LAN	Yes
Authentication method	RADIUS, TACACS+
Connectivity technology	Wired
Ethernet interface type	Gigabit Ethernet
Number of VLANs	4096
Networking standards	IEEE 802.1ab, IEEE 802.1D, IEEE 802.1Q, IEEE 802.1s, IEEE 802.1w, IEEE 802.1x, IEEE 802.3, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3x, IEEE 802.3z
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Copper ethernet cabling technology	1000BASE-T, 100BASE-TX, 10BASE-T
Console port	-
ExpressCard slot	No
Fiber ports quantity	4
USB 2.0 ports quantity	0
Basic switching RJ-45 Ethernet ports quantity	48
Throughput	130 Mpps
Number of queues	8
MAC address table	16000 entries
Maximum data transfer rate	176 Gbit/s
Supported data transfer rates	10, 100, 1000Mbps
Switch type	Managed
Switch layer	L2
Security algorithms	SSH-2
Power source	AC
AC input voltage	100 - 240 V
Power consumption (typical)	100 W
Form factor	1U
Product color	Black
Flash memory	1024 MB
Processor frequency	1000 MHz
Compatible operating systems	Junos
Operating altitude	0 - 3049 m
Non-operating altitude	0 - 4877 m
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 45 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 85 %
Supported network protocols	IPv6

Weight and Dimensions

Depth	310 mm
Width	437 mm
Height	44 mm
Weight	4900 g