Troubleshooting
Pedal Problems
10-6
Pedal Problems
Before you consult this section, be sure to read SW1 (SUSTAIN) and SW2 Jacks on page
1-9.
Switch Pedal Problems
If you are having problems with connecting or using a switch pedal, check if one of the
following might be the issue:
• Sustain or Sostenuto is stuck “on.” Be sure the pedal is plugged in before switching on
the power. Turn power o, then on, if necessary.
• e pedal is acting backwards (“on” when up instead of down). Power cycle the unit
making sure to NOT press on the pedal during startup.
Other Problems
If your problem is not covered in this chapter, or if none of the suggestions seem to work,
be sure to check Kurzweil’s website for additional PC4 information that may have been
published since this manual was written: www.kurzweil.com.
If you still have problems, contact Kurzweil support in your country or at
www.kurzweil.com/support/. You may also nd unocial help at some of the internet
communities listed at www.kurzweil.com/community/.
Service Centers
To contact the nearest Kurzweil service representative, see Kurzweil International Contacts
on page iv in the front of this manual for contact information.
Restoring Factory Defaults
For restoring your PC4 back to the factory defaults, see RESET Page on page 9-32
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