Error
UserResponse
Completethefollowingsteps:
1.IftheProcessororfirmwarewasjustupdated,checkIBMsupportsiteforanapplicableservice
bulletinorfirmwareupdatethatappliestothisProcessorerror.
2.(Trainedservicetechnicianonly)IftherearemultipleProcessor’s,swapProcessor’stomove
affectedProcessortoanotherProcessorsocketandretry.Ifproblemfollowstheaffected
Processor,orthisisasingleProcessorsystem,replacetheProcessor.InspectProcessor
socketoneachProcessorremovalandreplacesystemboardfirstifdamagedormis-aligned
pinsarefound.
3.(TrainedServicetechnicianonly)Replacethesystemboard.
•W.3818000[W.3818000]TPMcommunicationfailure
Explanation:TPMcommunicationfailure.
Severity
Warning
UserResponse
Completethefollowingsteps:
1.(Trainedservicetechnicianonly)Replacethesystemboard
•W.3818005[W.3818005]TheCRTMflashdrivercouldnotsuccessfullyflashthestagingarea.The
updatewasaborted
Explanation:CRTMUpdateAborted
Severity
Warning
UserResponse
Completethefollowingsteps:
1.Continuebootingsystem.Ifsystemdoesnotreset,manuallyresetthesystem.
2.Iftheerrorisnotreportedonthesubsequentboot,noadditionalrecoveryactionisrequired.
3.Iftheeventpersists,continuebootingsystemandreflashUEFIimage.
4.(Trainedservicetechnicianonly)Replacethesystemboard.
•W.50001[W.50001]ADIMMhasbeendisabledduetoanerrordetectedduringPOST.
Explanation:DIMMDisabled
Severity
Info
UserResponse
Completethefollowingsteps:
1.IftheDIMMwasdisabledbecauseofamemoryfault,followtheprocedureforthatevent.
AppendixB.UEFI(POST)errorcodes419