Diagnostic information 2-69
7526
201.06, 201.08, 201.31—Paper Jam error service check
Step Questions / actions Yes No
1 Open the front access door. Turn the
transport belt gear clockwise.
Did the transport belt move?
Go to step 2. Replace the transport belt.
See “Transfer module
removal” on page 4-180.
2
1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Perform the Align Motor Test. See “Motor
tests” on page 3-8.
Can you hear the align motor run?
Go to step 3. Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-130.
3
Turn the printer off, and then remove the
fuser. See “Fuser assembly removal” on
page 4-104.
Is the exit sensor flag damaged?
Replace the fuser. See
“Fuser assembly
removal” on page 4-104.
Go to step 4.
4
Verify the paper is loaded properly in the
paper tray or manual feed slot.
Is the paper properly loaded?
Go to step 5. Load paper correctly.
5
1. Replace the fuser. See “Fuser assembly
removal” on page 4-104.
Note: Do not reset the fuser count until
the problem is resolved.
2. Turn the printer off.
3. POR the printer.
Did the error clear?
Problem resolved. Replace the original fuser,
and go to step 6.
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