Diagnostic information 2-9
7526
Print quality symptom table
User status and attendance messages
Symptom Action
Background Go to “Print quality—background” on page 2-152.
Blank page Go to “Print quality—blank page” on page 2-153.
Blurred or fuzzy print Go to “Print quality—blurred or fuzzy print” on page 2-154.
Half-color page Go to “Print quality—half-color page” on page 2-154.
Horizontal banding Go to “Print quality—horizontal banding” on page 2-154.
Horizontal line Go to “Print quality—horizontal line” on page 2-154.
Insufficient fusing Go to “Print quality—insufficient fusing” on page 2-155.
Missing image at edge Go to “Print quality—missing image at edge” on page 2-155.
Mottle (2–5mm speckles) Go to “Print quality—mottle (2–5mm speckles)” on
page 2-155.
Narrow vertical line Go to “Print quality—narrow vertical line” on page 2-155.
Random marks Go to “Print quality—random marks” on page 2-155.
Residual image Go to “Print quality—residual image” on page 2-155.
Solid color page Go to “Print quality—solid color page” on page 2-156.
Vertical banding Go to “Print quality—vertical banding” on page 2-157.
Small font text looks fuzzy around the
edges
Check the flatbed air filter. If noticeable dirt or particles are on
the filter, replace the filter. See “Flatbed air filter removal” on
page 4-249.
Error code Action
Close Front Door If you continuously get this error, then either 24 V interlock switch or 5 V interlock switch is
bad. Go to “5 V interlock switch service check” on page 2-136 and “24 V interlock
switch removal” on page 2-137.
Close top access cover
and front door
Show me
Close the covers top access cover and front door securely.
If you do not get a Close Top Access Cover when it is open, then go to “920.26—POST
service check” on page 2-130.
Disk Corrupted,
Reformat?
The printer has attempted a disk recovery and cannot repair the disk. The disk must be
formatted to use.
Warning: All files stored on the disk will be lost.
Held Jobs May Not Be
Restored
The printer has attempted to restore Held jobs, but not all were restored.
Insert Tray <x> Insert tray to clear the message.
Load <source>
<custom type name>
Load paper in the indicated source and of the indicated type. Additional messages may
include:
• Paper loaded—Touch Continue.
• Show Me—the printer will present instructions.
• Cancel Job—the printer job can be cancelled.
• Wait for supplies—If job parking is enabled, and the job meets all the requirements for
allowing the job to be parted, the printer adds this message.
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