Lexmark X746de - Paper Jam Service Check

2-82 Service Manual
7526
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242.26—Paper Jam service check
242.27—Paper Jam service check
Step Questions / actions Yes No
1 1. Determine the input tray. Navigate to
Menus > Paper Menu > Default Source.
2. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
3. Touch PRINT TESTS.
4. Select a tray you determined in step 1.
5. Touch Single.
Did the page feed correctly?
Problem resolved. Go to step 2
2
Is the tray 3 a high-capacity input tray (2,000-
sheet feeder)?
Replace the HCIT top
plate. See “Top plate
assembly removal” on
page 4-279.
Replace the complete
tray 3 option.
Step Questions / actions Yes No
1 1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch PRINT TESTS.
3. Select a tray below tray 2.
4. Touch Single.
Did the page print correctly?
Problem resolved. Go to step 2.
2
1. Turn the printer off.
2. Open the front access door.
3. Turn the transport belt gear clockwise.
Did the transport belt move?
Go to step 3. Replace the transport belt.
See “Transfer module
removal” on page 4-180.
3
1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch MOTOR TESTS.
3. Touch Align Motor.
Can you hear the align motor run?
Replace the complete
tray 2 option.
Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-130.