2-90 Service Manual
7526
244.03, 244.11—Paper Jam service check
2
1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-37.
3. Remove the right cover. See “Right
cover removal” on page 4-38.
4. Check the connector JOPT1 for proper
connection to the system board, the cable
for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-128.
Go to step 3.
3
1. Carefully lift the printer off the options, and
lay the printer on its back.
2. Check the option connector for damage.
Is the connector damaged?
Replace the option cable.
See “Option cable
removal” on page 4-128.
Go to step 4.
4
Replace the complete tray 4 option.
Did the error clear?
Problem resolved. Replace the system board.
See “System board
removal” on page 4-157.
Step Questions / actions Yes No
1 1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
.
2. Touch PRINT TESTS.
3. Select a tray below tray 4.
4. Touch Single.
Did the page print correctly?
Problem resolved. Go to step 2.
Step Questions / actions Yes No
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