Diagnostic information 2-79
7526
242.10—Paper Jam service check
6
Replace the tray 2 option.
Did the error clear?
Problem resolved. Replace the system board.
See “System board
removal” on page 4-157.
7
Replace the HCIT top plate. See “Top plate
assembly removal” on page 4-279.
Problem resolved. Replace the system board.
See “System board
removal” on page 4-157.
Step Questions / actions Yes No
1 1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch PRINT TESTS.
3. Select a tray below tray 2.
4. Touch Single.
Did the page print correctly?
Problem resolved. Replace the complete
tray 2 option.
Step Questions / actions Yes No