Diagnostic information 2-123
7526
920.14—POST—Cartridge motor 2 not connected error service check
Step Questions / actions Yes No
1 1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-37.
3. Reseat the cables in connector JCARTP2
and JCARTS2.
Did the error clear?
Problem resolved. Go to step 2.
2
Check the cable in connector JCARTP2 and
JCARTS2 for pinch points and any other
damage to the cable or connector.
Are the cables damaged?
Replace the cartridge
motor 2/3 cable. See
“Cartridge motor 2/3
cable removal” on
page 4-57.
Go to step 3.
3
1. Remove the right cover. See “Right
cover removal” on page 4-38.
2. Check the cartridge motor 2/3 cable (A)
for the proper connection to the EP drive
assembly, pinch point for the cable, or
damage to the cable or connectors.
Is either cable (A) damaged?
Replace the cartridge
motor 2/3 cable. See
“Cartridge motor 2/3
cable removal” on
page 4-57.
Go to step 4.
4
Measure the continuity across all of the fuses
on the system board.
Are any of the fuses blown?
Replace system board.
See “System board
removal” on page 4-157.
Go to step 5.
5
Connect a new cartridge motor 1/fuser cable
from the outside of the machine.
Did the error clear?
Replace the cartridge
motor 1/fuser cable. See
“Cartridge motor 1/fuser
cable removal” on
page 4-54.
Go to step 6.
6
Connect the old cartridge motor 1/fuser motor
cable to a new EP drive assembly outside of
the machine.
Did the error clear?
Replace the EP drive
assembly. See
“Electrophotographic
(EP) drive assembly
removal” on page 4-78.
Replace system board.
See “System board
removal” on page 4-157.
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