Lexmark X746de - Paper Jam Service Check

2-86 Service Manual
7526
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243.05—Paper Jam service check
Step Questions / actions Yes No
1 Has paper been fed from an input option
before?
Go to step 5. Go to step 2.
2
1. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
2. Touch PRINT TESTS.
3. Select a tray below tray 3.
4. Touch Single.
Did the page print correctly?
Problem resolved. Go to step 3.
3
1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-37.
3. Remove the right cover. See “Right
cover removal” on page 4-38.
4. Check the connector at JOPT1 on the
system board for proper connection, the
cable for pinch points, and the cable or
connector for any other damage.
Is the cable damaged?
Replace the option cable. Go to step 4.
4
1. Carefully lift the printer off the option, and
lay the printer on its back.
2. Check the option connector for damage.
Is the connector damaged?
Replace the option cable.
See “Option cable
removal” on page 4-128.
Go to step 5.
5
Is tray 3 a high-capacity input option (2,000-
sheet feeder)?
Go to step 7. Go to step 6.