Diagnostic information 2-27
7526
230.03 During duplex printing, the input
sensor never broke.
Possible causes:
• Obstructed duplex path
• Duplex drive failure
• Defective input sensor
• Faulty system board
• Check for anything in the duplex paper path that
might cause the paper to jam. This includes the
paper guides in tray 1.
• If the problem persists, go to “230.03, 230.05—
Paper Jam error service check” on
page 2-74.
230.05 During duplex printing, the input
sensor is not made.
Possible causes:
• Obstructed duplex path
• Defective input sensor
• Faulty system board
• Faulty duplex drive
• Check for anything in the duplex paper path that
might cause the paper to jam. This includes the
paper guides in tray 1.
• If the problem persists, go to “230.03, 230.05—
Paper Jam error service check” on
page 2-74.
230.21 Duplex motor stalled.
Possible causes:
• Obstructed duplex path
• Defective duplex motor
• Faulty system board
• Check for anything in the duplex paper path that
might cause the paper to jam. This includes the
paper guides in tray 1.
• If clearing a paper jam does not fix the problem,
go to “146.xx, 148.xx—Motor (MPF/duplex)
error service check” on page 2-57.
241.03 While feeding from tray 1, the input
sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Paper pick mechanism failure
• Transport belt motor failure
• Clear away y anything in the paper path that
might cause the paper to jam.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or
multipurpose feeder.
• Properly set media restraints in paper tray.
• Check the pick tires and replace if worn.
• If the problem persists, go to “200.11, 250.03—
Paper Jam error service check” on
page 2-68.
241.05 While feeding from tray 1, the input
sensor is never made.
Possible causes:
• Incorrect paper loading
• Incorrect media restraint setting
• Pick art rolls (tires) failure
• Paper pick mechanism failure
• System board failure
• Remove all media present in the paper path.
• Fan media, and stack it flat in the tray or
multipurpose feeder.
• Properly set media restraints in paper tray.
• Check the pick tires and replace if worn.
• If the problem persists, go to “140.xx, 920.02—
Autocomp (tray 1) motor error service
check” on page 2-51.
241.21 Tray 1 motor stalled.
Possible causes:
• Incorrect paper loading
• Paper pick mechanism failure
• System board failure
• Remove all media present in the paper path.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or
multipurpose feeder.
• If the previous actions do not fix the problem, go
to “140.xx, 920.02—Autocomp (tray 1) motor
error service check” on page 2-51.
242.02 Tray 2 pass thru sensor made at
POR.
Possible causes:
• Paper jam leaving paper over
sensor
• Defective pass thru sensor
• Check for anything in the paper path that might
cause the paper to jam.
• If the error persists, go to “242.02—Paper Jam
error service check” on page 2-76.
Error code Description Action
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