Supplies mismatch service check
Action Yes No
Step 1
a Check if the toner cartridge and imaging unit are supported and
genuine Lexmark supplies. If not, then replace the supplies.
b Make sure that the supplies are compatible.
Note: Do not install a MICR cartridge with a non‑MICR
imaging unit or vice versa.
c Make sure that the latest firmware is installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
If this error occurred after replacing the controller board, then
restore the printer configuration. See
“Restoring the printer
configuration after replacing the controller board” on page
241.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Flash full service check
Action Yes No
Step 1
Format the flash memory. Navigate to Settings > Print Settings
> Utilities, then select Format Flash.
Does the error remain?
Go to step 2. The problem is
solved.
Step 2
Remove the installed memory, and then POR the machine.
Does the error remain?
Go to step 3. Replace the memory
card.
Step 3
Replace the controller board. See
“Controller board removal” on
page 282.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Maintenance kit service check
Action Yes No
Replace the maintenance kit and reset the Maintenance counter.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
7016
Diagnostic information
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