Toner cartridge low service check
Action Yes No
Step 1
Replace the toner cartridge.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure the toner cartridge smart chip contact cable JARW1
is properly connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next
level of support.
Replace the toner
cartridge smart chip
contact. See
“Toner
cartridge smart chip
contact removal” on
page 286.
Printer hardware errors
• “111 errors” on page 132
• “121 errors” on page 135
• “126 errors” on page 137
• “132 errors” on page 138
• “133 errors” on page 139
• “140 errors” on page 140
• “146 errors” on page 141
• “155 errors” on page 142
• “171 errors” on page 143
• “Procedure before starting the 9yy service checks” on page 144
• “900 errors” on page 146
• “912 errors” on page 151
• “94y errors” on page 151
• “950–958 errors” on page 152
• “959 errors” on page 154
• “96y errors” on page 155
• “97y errors” on page 156
• “98y errors” on page 157
• “99y errors” on page 158
7016
Diagnostic information
131
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