Actions Yes No
Step 3
Check the transfer roll for contamination or excessive wear.
Is it free of contamination or wear?
Go to step 4. Replace the transfer
roll.
Step 4
Remove the fuser and check for damage or debris on the rollers
and belts.
Is it free of damage and debris?
Go to step 5. Replace the fuser.
Step 5
Reseat the cables JLSU1 and J6 on the controller board.
Does the problem remain?
Replace the LSU. The problem is
solved.
Paper jams
• “Avoiding jams” on page 53
• “Understanding jam messages and locations” on page 54
• “[x]‑page jam, clear standard bin.[20y.xx]” on page 55
• “[x]‑page jam, open front door.[20y.xx]” on page 55
• “[x]‑page jam, open rear door.[20y.xx]” on page 59
• “[x]‑page jam, remove tray 1 to clear duplex.[23y.xx]” on page 60
• “[x]‑page jam, open tray[1].[241.xx]” on page 61
• “[x]‑page jam, open tray[x].[24y.xx]” on page 62
• “[x]‑page jam, clear manual feeder.[25y.xx]” on page 63
• “[x]‑page jam, open automatic feeder top cover.[28y.xx]” on page 65
• “[x]-page jam, remove all pages from the output bin. Leave paper in bin.[45y.xx]” on page 65
• “[x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin.[45y.xx]” on
page 70
• “200 paper jams” on page 73
• “201 paper jams” on page 79
• “202 paper jams” on page 80
• “23y paper jams” on page 81
• “241 paper jams” on page 83
• “242–244 paper jams” on page 86
• “25y paper jams” on page 93
• “28y paper jams” on page 95
• “29y paper jams” on page 98
• “45y paper jams” on page 100
7016
Diagnostic information
52