Action Yes No
Step 6
Replace the UICC. See
“UICC removal” on page 302.
Does the error remain?
Go to step 7. The problem is
solved.
Step 7
Replace the controller board. See
“Controller board removal” on
page 282.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Toner starvation service check
Action Yes No
Step 1
a Check if the toner cartridge is a supported and genuine
Lexmark supply. If not, then replace it.
b Make sure that the toner cartridge is properly installed.
c Check the toner cartridge and toner cartridge button for
damage. Replace if necessary.
d Make sure that the latest
firmware
is installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the cartridge plunger.
Is the cartridge plunger properly attached to the front door and is
the spring functioning properly?
Go to step 5. Go to step 3.
Step 3
a Install a new cartridge plunger and spring. See “Cartridge
plunger removal” on page 293.
b Print some pages.
Did this
fix
the problem?
The problem is
solved.
Go to step 4.
Step 4
Did a 201.22 error display?
Go to
“Cartridge
gearbox service
check” on page 142.
Go to step 5.
Step 5
Try a dierent toner cartridge.
Did this fix the problem?
The problem is
solved.
Go to step 6.
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Diagnostic information
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