ADF feed errors service check
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Step 1
If the ADF is multi-feeding, check for dirt on the ADF separator pad
and ADF separator rollers.
Are they dirty?
Clean them with a lint
free cloth and
isopropyl alcohol.
Replace the
separator pad and
restraint pad.
Step 2
If the paper is skewing when it is fed into the ADF, check the paper
guide width.
Is it set correctly?
Go to step 3. Set the paper guides
so they contact the
edges of the paper.
Step 3
If paper is skewing when fed or jamming check to see if the top
cover is open or ajar.
Is the ADF top cover open or ajar?
Properly close the
top cover.
Go to step 4. If the
paper is jamming in
the ADF, then go to
“ADF paper jam
service check” on
page 95.
Step 4
Is the leading edge of the paper wrinkled or torn?
Use dierent media. Go to step 5.
Step 5
Perform the ADF pick motor and ADF feed motor tests.
Are the motors working properly?
Go to step 6. Go to step 8.
Step 6
Perform the ADF paper present sensor test. See
“Scanner tests”
on page 218.
Is the sensor working properly?
Go to step 7. Go to step 8.
Step 7
Check the ADF sensor actuators to see if they are dirty or jammed.
Are the actuators okay?
If any actuators on
the ADF are broken,
then replace the ADF
unit. See
“ADF unit
removal” on
page 362.
Go to step 8.
Step 8
Properly connect all the connections in the ADF relay card and
controller board.
Did this
fix
the situation?
Problem resolved Go to step 9.
Step 9
Check the ADF cable for continuity.
Is there continuity?
Go to step 11. Go to step 10.
7016
Diagnostic information
168
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